Privacy Policy

Last updated: August 26, 2026

This Privacy Policy explains what information Veloura Johana LLC ("Veloura", "we", "us", or "our") collects through https://VelouraService.online, how we use it, and the choices you have. By using the Service, you agree to this policy.

Information We Collect

Account information: when you sign up, we collect your name and email address, either directly or from the authentication provider you choose (Google or GitHub).

Billing information: subscription payments are processed by Stripe, Inc. We receive your subscription status and plan details from Stripe, but we never receive or store your full card number.

Usage data: we automatically collect limited technical data, such as IP address, browser type, and pages visited, to keep the Service secure and improve performance.

Communications: if you contact us or subscribe to our newsletter, we store the information you provide, such as your email address and message.

How We Use Your Information

We use your information to provide and maintain the Service, process payments and manage subscriptions, send account and billing notifications, respond to support requests, and, where you have opted in, send product updates and newsletters. We do not sell your personal data.

Third-Party Service Providers

We share the minimum data necessary with the following providers to operate the Service: Stripe (payment processing), our database host (secure storage of account data), Resend (transactional and newsletter email), and Google or GitHub (sign-in, only if you choose that method). Each provider processes data under its own privacy policy and only for the purpose of providing their service to us.

Cookies

We use essential cookies to keep you signed in and to remember your preferences, such as light or dark mode. We do not use third-party advertising cookies.

Data Retention

We retain account data for as long as your account is active. If you delete your account, we delete or anonymize your personal data within 30 days, except where we are required to retain billing records for legal or tax purposes.

Your Rights

You have the right to access, correct, export, or delete your personal data at any time. You can update most account information from your dashboard, or request assistance by emailing contact@VelouraService.online.

Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal data from them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service before they take effect.

Contact Us

Questions about this Privacy Policy or your personal data can be sent to contact@VelouraService.online or to Veloura Johana LLC, 5830 E 2nd St Ste 7000 #38368, Casper, WY 82609, USA.